How we support you
A six-step path, at your own pace, with no commitment.
First contact
Phone, WhatsApp, form or email: choose whichever channel feels comfortable.
Listening
A caring, confidential conversation, at your own pace and without judgement.
Understanding the need
We seek to understand your request, without claiming to make a diagnosis.
Guidance
We point you towards the most suitable resources or professionals.
Support
Where possible, we stay present over time.
Autonomy
The goal remains the same: helping you regain confidence, resources and autonomy.
What we do
- Listen without judgement, for as long as it takes.
- Help put words on what weighs.
- Refer to the right professionals and services.
- Stay reachable after the first conversation.
What we do not do
- No diagnosis, no prescription, no treatment.
- No life-threatening emergencies: emergency services remain the right number.
- No judgement on what you choose to do, or not do.
This information is provided for general guidance and does not constitute a medical diagnosis.
REFUJ provides information, a listening ear, guidance and support. The information on this website does not replace a consultation with a doctor, psychiatrist, psychologist or other qualified health professional.
REFUJ provides information, a listening ear, guidance and support. The information on this website does not replace a consultation with a doctor, psychiatrist, psychologist or other qualified health professional.
You do not have to go through this alone.
Simply tell us what you need. We will get back to you.